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I have a tale to tell.
As I write this blog post on Sunday, January 29, 2012, The Jackpot is No. 68 on Amazon's Paid Bestseller list.
(UPDATE: The book ultimately reached No. 34 on the list on January 31, 2012, and remained in the Top 100 for a total of nine days. It hung in the Top 1,000 Paid for another week or so after that.)
(UPDATE #2: I ran a second free promo in late February 2012, and although it wasn't as successful as the first, I went back into the Top 1,000).
(UPDATE #3: I was included in Amazon's March 2012 Big Deal promotion, which due to prime placement for the book, got me back into the Top 200 for another 10 days or so. I also went back to No. 2 on the Legal Thriller bestseller list).
Here's a screen cap of the highest ranking for posterity.
(UPDATE: The book ultimately reached No. 34 on the list on January 31, 2012, and remained in the Top 100 for a total of nine days. It hung in the Top 1,000 Paid for another week or so after that.)
(UPDATE #2: I ran a second free promo in late February 2012, and although it wasn't as successful as the first, I went back into the Top 1,000).
(UPDATE #3: I was included in Amazon's March 2012 Big Deal promotion, which due to prime placement for the book, got me back into the Top 200 for another 10 days or so. I also went back to No. 2 on the Legal Thriller bestseller list).
Here's a screen cap of the highest ranking for posterity.
CUE FLASHBACK SOUND FROM LOST
On the evening of January 24, my book was dead in the water. And I mean dead, like a mob witness who's been taken care of. After a promising start last summer, sales crashed, completely, totally and spectacularly, despite wonderful reviews (from people who didn't even know me!). From December 1 through January 24, I sold 21 copies on Amazon. One on BN.com. And that was it. Barely enough to fund a lunch date for me and my wife. The previous couple months hadn't been much better. To be honest, I was trying to forget the book even existed as I worked on my new manuscript, my internal doomsayer wondering how badly I'd effed my career with a self-publishing disaster.
Now, I'd first heard about Amazon's KDP Select Program during the holidays. Here was the deal: In exchange for providing Amazon a 90-day exclusive, authors get their book(s) listed with the Lending Library, which allows Prime members to borrow books electronically. Second, authors would be able to run free promos -- for each 90-day period I enroll in Select, I could make the book available for free for up to five days, divided however I liked.
At first, I wasn't sure what to think about it, especially given the exclusivity requirement. Part of me was aghast -- how dare they ask me to pull my book from the other retailers! And then something occurred to me. Between October 1 and December 31, I had sold a grand total of .... ONE book on all the non-Amazon platforms -- that one sale on Barnes & Noble.
Now I had heard anecdotal evidence that running a free promo later translated into real sales. There seemed to be no real explanation for this, other than the fact that a ton of free downloads gave a book good exposure on Amazon. So with nothing left to lose, I decided to give it a shot.
I pulled the book down from all the other e-retailers (Number of People Who've Since Asked Me Why My Book Isn't Available on the Other Retailers = 0), and in the wee hours of January 25, The Jackpot went free for a two-day run. At that moment, the book had logged nine sales in January. I woke up at 6 a.m. and was surprised to see that the book had already been downloaded nearly 100 times. I knew these were downloads and not sales, but still, it was exciting to see a number other than 1 or 2 under the monthly sales tab on my Amazon report.
The download rate increased steadily during the course of the morning, and by lunchtime, it was being downloaded more than 1,000 times per hour, occasionally pushing 2,000 per hour. And it was rapidly climbing the Free bestseller list. It got featured on a number of the big Kindle reader blogs that showcase free books each day (this was easily my luckiest break, especially since I didn't know that people often submit their books to these sites in advance of their scheduled free dates). By Wednesday night, the book had hit the top 10, with about 14,000 downloads. Thursday proved to be nearly as successful, with another 11,000 downloads, and the book spent much of the day ranked No. 5.
As the day wore on, I became increasingly anxious about switching back to Paid status. What would happen? What would 25,000 free downloads mean for real sales? I was nervous.
I woke up early again Friday the 27th and checked to see what was going on. The book was back in Paid status, and it had been borrowed through the Lending Library for the first time. I noted a few sales hit as I got ready for work. This was pretty awesome, as I hadn't been sure what to expect -- remember, I'd only had nine sales in January, and I was set to top that while eating breakfast. Now I had heard that the big sales bump for Free-to-Paid came about three days after it came off of Free status, but I didn't know how accurate that was. Regardless, I didn't want to get my hopes up on the first day.
Then sales started to pick up. It went from 225,000 to 38,000 to 10,000 on the bestseller list in short order. Then it hit 4,573 (the best ranking the book had ever had), and although sales continued to pick up, it only rose a few hundred spots in the afternoon. I pictured the book doing mighty battle with other books in the 1,000 to 5,000 range, and I wondered if this was the Wall. Was this the place where my book would have to make its stand?
Then sales started to pick up. It went from 225,000 to 38,000 to 10,000 on the bestseller list in short order. Then it hit 4,573 (the best ranking the book had ever had), and although sales continued to pick up, it only rose a few hundred spots in the afternoon. I pictured the book doing mighty battle with other books in the 1,000 to 5,000 range, and I wondered if this was the Wall. Was this the place where my book would have to make its stand?
And then it broke through. It hit No. 549 by late afternoon, and No. 151 by dinnertime. It settled at No. 76 by the end of the night, but the sales kept rolling in, even late on a Friday night. It's currently ranked No. 1 among all Kindle legal thrillers, No. 2 among ALL legal thrillers, and even No. 44 in Fiction and Literature, which I really like because it sounds very official.
MY THEORIES AS TO WHAT THE HELL HAPPENED
This is my guess as to how a book that couldn't muster a sale a day became an Amazon bestseller, virtually overnight.
Early Friday morning, the book continued to appear on the Free bestseller list, even though it switched back to Paid. There was a little bubble above the price marked "Why is This Not Free?", and if you scrolled over it, you got Amazon's explanation about it (although I can't quite remember what the explanation is) -- regardless, the now-$2.99 book was getting bestseller exposure even though it wasn't really a Paid bestseller. This only lasted for a couple of hours, but I think it helped get the ball rolling.
Also, I had so many free downloads, the book began to appear in other books' "Customer Also Bought" pages. Amazon doesn't seem to care if these books mix together on the Also-Bought lists, so many more people were seeing the book once it switched back to Paid status, even though all its prior traffic was due to free downloads.
Other factors that might have kept things snowballing: I write in a pretty popular genre (suspense/thrillers), and I've got a pretty cool cover.
It should be noted that several other books (from different genres) that made it to the top 10 Free List on the days I was there seem to have experienced similar success when switching to the Paid list. One book, Fresh Powder, has made it all the way to No. 26.
HERE'S THE BAD NEWS
Also worth a discussion -- what doesn't help or boost sales. I hate to say it, but I'm gonna. My blog, my Facebook fan page and Twitter feed didn't help push the book beyond the confines of my regular following.
I like blogging, so I never have done it simply as a sales tool. But any sales generated as a result of my blog posts have been minimal at best.
As for Twitter: I think I'm a decent enough Tweeter -- I interact with people, I retweet interesting content, and a good number of my own tweets get retweeted. I venture outside the insulated Twitter world of writers. I like the people I interact with on Twitter and on my Facebook fan page, and those are good ways to get my blog posts out or to tell one-liner Twitter jokes (to be honest, I think Twitter is really effective for sharpening writing skills). And I don't use Twitter as a place to shill my books (I've probably sent a dozen or so self-promo Tweets, most in the days after I initially published the book).
But it's probably been ineffective as a book marketing device. Now perhaps I don't have a big enough following for it to make a difference. I know one thing -- of the few hundred books I'd sold before all this happened, a good chunk were bought by my family and friends. I did very little self-promo, especially on Twitter, because I know how poorly other authors' self-promo tweets worked on me. And the tweets I did send? Probably didn't make a lick of difference. I hadn't run any advertisements, but I had purchased two (ironically, the first one doesn't even run until Feb. 27, and the second won't run until March 31).
The thing that bummed me out the most, though, was the complete disconnect between hits on my viral animated videos and book sales. The videos continue to draw about 1,000 hits per day -- amazing, right? But my research suggests that this translated into no more than a few dozen sales -- a couple hundred at the very most. Why? Who knows? Maybe there isn't much overlap between Kindle readers and folks looking for a quick chuckle watching a video. I had truly believed that these videos would serve as effective billboards for me, and that people would make that jump from my YouTube page to Amazon and buy my book. Yeah. They didn't. In fact, not only did they not buy the book, very few even made the jump to my Amazon page (maybe half a dozen a day) to look at the book.
Early Friday morning, the book continued to appear on the Free bestseller list, even though it switched back to Paid. There was a little bubble above the price marked "Why is This Not Free?", and if you scrolled over it, you got Amazon's explanation about it (although I can't quite remember what the explanation is) -- regardless, the now-$2.99 book was getting bestseller exposure even though it wasn't really a Paid bestseller. This only lasted for a couple of hours, but I think it helped get the ball rolling.
Also, I had so many free downloads, the book began to appear in other books' "Customer Also Bought" pages. Amazon doesn't seem to care if these books mix together on the Also-Bought lists, so many more people were seeing the book once it switched back to Paid status, even though all its prior traffic was due to free downloads.
Other factors that might have kept things snowballing: I write in a pretty popular genre (suspense/thrillers), and I've got a pretty cool cover.
It should be noted that several other books (from different genres) that made it to the top 10 Free List on the days I was there seem to have experienced similar success when switching to the Paid list. One book, Fresh Powder, has made it all the way to No. 26.
HERE'S THE BAD NEWS
Also worth a discussion -- what doesn't help or boost sales. I hate to say it, but I'm gonna. My blog, my Facebook fan page and Twitter feed didn't help push the book beyond the confines of my regular following.
I like blogging, so I never have done it simply as a sales tool. But any sales generated as a result of my blog posts have been minimal at best.
As for Twitter: I think I'm a decent enough Tweeter -- I interact with people, I retweet interesting content, and a good number of my own tweets get retweeted. I venture outside the insulated Twitter world of writers. I like the people I interact with on Twitter and on my Facebook fan page, and those are good ways to get my blog posts out or to tell one-liner Twitter jokes (to be honest, I think Twitter is really effective for sharpening writing skills). And I don't use Twitter as a place to shill my books (I've probably sent a dozen or so self-promo Tweets, most in the days after I initially published the book).
But it's probably been ineffective as a book marketing device. Now perhaps I don't have a big enough following for it to make a difference. I know one thing -- of the few hundred books I'd sold before all this happened, a good chunk were bought by my family and friends. I did very little self-promo, especially on Twitter, because I know how poorly other authors' self-promo tweets worked on me. And the tweets I did send? Probably didn't make a lick of difference. I hadn't run any advertisements, but I had purchased two (ironically, the first one doesn't even run until Feb. 27, and the second won't run until March 31).
The thing that bummed me out the most, though, was the complete disconnect between hits on my viral animated videos and book sales. The videos continue to draw about 1,000 hits per day -- amazing, right? But my research suggests that this translated into no more than a few dozen sales -- a couple hundred at the very most. Why? Who knows? Maybe there isn't much overlap between Kindle readers and folks looking for a quick chuckle watching a video. I had truly believed that these videos would serve as effective billboards for me, and that people would make that jump from my YouTube page to Amazon and buy my book. Yeah. They didn't. In fact, not only did they not buy the book, very few even made the jump to my Amazon page (maybe half a dozen a day) to look at the book.
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So. I'm not sure what any of this means. I learned that the Internet is a very, very noisy place, and that just about everyone is selling something. I learned that people aren't sitting around thinking about your book as much as you think and hope they are. I learned that all this time we worry about social media is probably best spent worrying about something else -- like writing books.
Much like I will never quite understand why my So You Want to Go to Law School video went viral the way it did 16 months ago, I don't know exactly why my book finally took off the way it did. No idea how long ride this will last, but obviously, I am very thrilled and will enjoy it as long as I can.
So, if you've been thinking about trying KDP Select, I hope this gave you some additional insight into the program.
